The line is already busy
Your one person on the desk is mid-conversation, mid-invoice or mid-treatment. The second caller gets a ringtone and a decision to make.
Lost: the easiest booking of the dayVoqi answers on the first ring — every call, every hour, in your customer's language. It books the job, qualifies the lead, and puts it in your calendar before your competitor's voicemail finishes playing.
Runs in your browser — your microphone stays off until you allow it.
The average small business misses close to a third of its inbound calls — and 8 in 10 callers who reach voicemail never leave a message. They just dial the next result.
Your one person on the desk is mid-conversation, mid-invoice or mid-treatment. The second caller gets a ringtone and a decision to make.
Lost: the easiest booking of the dayEvenings, weekends, lunch. That's when people finally get a minute to sort out the thing they've been putting off — and when nobody is there.
Lost: 40% of the weekHours, price ranges, parking, do you take my insurance, are you open Saturday. Answered a hundred times a week, by the person you pay to do real work.
Lost: hours, every single dayA message gets scribbled on a pad. The callback happens two days later, or never. By then the job is booked with whoever answered first.
Lost: the whole pipeline, quietlyNot a chatbot with a voice bolted on. A receptionist that works inside the rules you set, on the systems you already use.
1.8 seconds, 24 hours a day, including the calls that arrive three at once. No hold music, no queue, no "please leave a message after the tone".
Reads live availability, offers the slots you'd offer, respects buffers and service durations, then writes the appointment straight into Google Calendar, Calendly or your practice software.
Asks the questions that decide whether a call is a job, a tyre-kicker or an emergency — then transfers, books or takes a message according to your rules.
Text confirmation while the caller is still on the line, a reminder before the appointment, and a rebooking prompt if they cancel. No-shows drop on their own.
English, Swahili, French, Spanish, Arabic and 30+ more — detected on the call, switched mid-sentence, with the accent and pace your market actually expects.
Full transcript, recording, outcome and caller details pushed into your CRM after every call. You finally get to see what your phone line is actually worth.
You keep your number, your calendar, your staff and your process. Voqi takes the calls those things can't get to.
You walk us through a normal day on the phone — your services, prices, hours, the five questions everyone asks, what counts as urgent, and who a call should reach when it isn't for the AI.
Voice and greeting chosen, booking rules written, escalation paths set, calendar and CRM connected. Then we call it ourselves, dozens of times, until it handles the awkward calls as well as the easy ones.
One setting on your phone line — forward on busy, forward after hours, or forward everything. Voqi answers what you don't. You watch the transcripts roll in and tell us what to sharpen.
Every business has its own version of the call it can't afford to miss. Choose yours.
Numbers from live Voqi deployments — counted the only way that matters: calls answered and appointments booked.
Zero missed calls. The team stopped chasing phones and went back to field service. Voqi handled every call, every booking, every follow-up.
Went from missing 62% of inbound calls to answering every one in under two seconds. Every caller reached a voice, nobody sat on hold.
New enquiries reached in under 60 seconds. Manual calling effort cut fourfold, and the pipeline stopped going cold between campaigns.
Enquiry engagement went from 5% to 80%. Voqi replied on the phone, WhatsApp and web instantly — with no manual effort from the agent.
Voqi is not a chatbot left to improvise on your brand. It works from the information you approve, inside the limits you set — and it says so when a call needs a human.
Three short steps — about a minute. We use it to work out whether Voqi is genuinely worth it for your business before either of us spends time on a call.
Your answers are with Stewart. You'll get a reply within one working day. In the meantime, grab a slot that suits you.
Book your 20-minute callMost callers don't notice — the response time is under two seconds and it interrupts, clarifies and backtracks the way a person does. But Voqi never claims to be human. If someone asks directly, it tells them it's an assistant and offers to put them through. That's a rule we don't let clients turn off.
It asks again, once, in plainer words. If it still isn't sure — bad line, heavy accent, a question outside what you've approved — it stops guessing. It either transfers to your team or takes a clean message with a callback number and pushes it to you straight away. It will never invent an answer to sound competent.
No. You keep your existing number and provider. All that changes is a call-forwarding setting, and you choose when it applies: only when the line is busy, only outside hours, or on every call. You can switch it off from your phone at any time.
Google Calendar, Outlook, Calendly and Cal.com out of the box, plus HubSpot, Pipedrive, GoHighLevel and Airtable for logging. Practice-management and booking software is handled case by case — bring yours to the demo and we'll tell you honestly on the call whether it connects.
It handles the calls that follow a pattern — bookings, availability, pricing ranges, directions, status checks, the same five questions. That's usually 70–80% of the volume. The rest gets routed to a human faster and better-prepared than a voicemail ever managed. We'd rather scope it narrow and have it work than promise everything.
Four working days from the kick-off call for a standard setup: one day to gather your information, two to build and test, one to go live. Multi-location or custom-integration builds take longer and we'll say so before you commit.
Twenty minutes. We'll look at your call volume, what you're missing and where it's going — then tell you straight whether Voqi is worth it for your business. If it isn't, we'll say so.